Seeing is Believing
Errolene Stanbridge explains how hands-on experience and technical support help contractors see beyond price and understand the quality, reliability and long-term value of Viega systems.
A long way from her native South Africa, our Technical Sales Manager in the Midlands Errolene Stanbridge, is passionate about the quality of Viega engineering.
“What I really like is that we are what we promise. Connected in Quality is our maxim as a group and we absolutely live that.”
Having joined Viega six years ago, Errolene’s main focus is to talk directly to the contractors working on the high rise residential, healthcare and commercial buildings where the advantages of the Viega systems are most evident.
“Contractors are naturally hesitant to switch to Viega when they see the brand on the specification because they lean into their previous experience. There’s always a preference for what they know and what they have used for years. There is also a perception that Viega is “much more expensive”. We’re not the cheapest, but there is a reason for that and what I find is that a visit to our showroom in Tewksbury or, even better, a trip to our amazing R&D facility in Germany, usually changes their mind.”
There is no-one more persuasive than someone really believes in their products, which helps to explain the number of projects where Errolene and the team have provided technical support as well as product to contractors throughout the Midlands and South West.
“The best part of the role is seeing the understanding develop – seeing a sceptical contractor try the technology, understand the depth of engineering excellence behind each component and experience the expert support at every stage.”
The end clients who understand the quality message immediately tend to be those where failure is not an option. Hospitals, schools and premium commercial buildings looking for risk-free installation and long-term reliability.
Errolene’s message for hesitant contractors? “Let me show you. When you’ve taken a really close look at the offer: then make a decision.”
The challenge is on, and Errolene is always up for a conversation. Contact her directly at errolene.stanbridge@viega.co.uk or use the contact form here on the website.
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